Call forwarding

Advantages of using Call Forwarding

  • No engaged tone, calls answered 24 hours a day - can be programmed with your own operating hours.
  • Allows callers to choose which department to talk to - each extension has a personalised voice mailbox.
  • Present frequently required information to callers without disturbing personnel.
  • Eases call distribution for multi-person businesses.
  • Can forward calls to departments spread around the world.
  • Messages are easily accessible.
  • No interference with any telecom's contracts or systems currently in place.
  • No extra hardware, telephones or wires for you to purchase.
  • Compatible with mobile and landline numbers including: 0800, 0845, 020, 070.

Call Forwarding UK

A professional voiceover answers calls in your company name, 24 hours a day, 7 days a week and each extension has a personalised voicemail and messages are forwarded by email. When a client dials your number they hear your personalised welcome message followed by menu choices. Each menu choice can be either a divert to a telephone, voice mail or information announcement. Diverts can be to landline's, mobiles and telephones in many countries.

Call Forwarding is designed specifically for the smaller business to give the look and feel of a professional organisation.

Features:

  • Call routing means calls to your business number can be diverted and answered from your home, office or mobile telephone, without the need of divulging your private numbers.
  • Call alert can determine whether a call is personal or business before answering.
  • Voicemail to email means each extension has individual, personalised voice mailbox facilities with messages converted to audio files emailed to you.
  • Professional Call Answering is a recording bespoke to your company promoting your companies services with individual extensions.
  • Conversation Recorder is the ability to record and monitor any conversation.
  • Call Transfer is the transfer calls back and forth between any telephone or mobile in the UK or abroad.
  • Music on hold means you can play music to the customer while they wait.
  • Call Queuing is a  facility meaning unlimited incoming calls. This means calls are never engaged.

Call Forwarding Overseas

A local telephone number that you can answer from anywhere in the world. Ideal if if you work in one country but are based in another or simply wish to add an international presence to your business. You define where you wish calls to terminate, and voicemail's are emailed to you. You can have a UK number with an Overseas divert facility to one of over 200 countries. You can also do the reverse, have an Offshore number diverted to the UK. We also have Global International Free phone numbers available, giving you one telephone number across all countries.

Features:

  • International Call Alert can alert you that an international call is coming through.
  • Call routing means calls to your business number can be diverted and answered from your home, office or mobile telephone, without the need of divulging your private numbers.
  • Call alert can determine whether a call is personal or business before answering.
  • Voicemail to email means each extension has individual, personalised voice mailbox facilities with messages converted to audio files emailed to you.
  • Professional Call Answering is a recording bespoke to your company promoting your companies services with individual extensions.
  • Conversation Recorder is the ability to record and monitor any conversation.
  • Call Transfer is a facility to transfer calls back and forth between any telephone or mobile in the UK or abroad.
  • Music on hold can play music to the customer while they wait.
  • Call Queuing is a  facility meaning unlimited incoming calls. This means calls are never engaged.